Benefits By Industry

Service Industry:

Businesses in the service industry are focused on billing by the hour and making sure time is not wasted on futile tasks.

Our CRM solution gives you the tools you need to be efficient in your business process, allows you to bill for all the jobs you do, while providing the necessary features to create the appropriate documentation your users require, quickly and where ever your users may be.

Retail Industry:

Companies in the retail industry need to keep track of purchases, sales and stock.

Our modular CRM solution allows you to take complete control over these major business processes and provide you with a streamlined tool-set to take your company to the next level of competitiveness.

POS features available as well as Integration to popular POS systems.

Features at a Glance:

Global overview of your business

Maximised Productivity

Better Time Management

Lower Management & IT Costs

Centralised & Secure

Quality & Assurance

Guaranteeing quality to customers involves carefully logging customer
issues, following them up and making sure they don’t reoccur.

Ingenious Solutions Ltd. manages and monitors delivery to customers, service contracts, and project implementations.

Ingenious CRM is the tool you need to guarantee quality.

Flexibility & Customisable Features

A tailor made service of our flexible Web Based CRM platform, personalised to professionally transmit your corporate image.

Export features to spreadsheet & PDF, controlled by the extensive Access Control System.

Optional POS Integration and stock management

Compatible with Windows, Mac, Linux, iPad & Android devices.

Web Based & Easy to learn

Familiar web interface making it easy to use, learn and teach your employees

Ingenious CRM is a web based application (via the web browser) and does not require to be installed on every individual PC. Being web based, the application does not require the latest computer hardware either.

Compatible Devices

Ingenious CRM is compatible with most web-browser enabled devices available today. Including mobile devices such as the iPhone, blackberry and more.

(Flash or Silverlight not required. HTML and Javascript only)

The system has been proven to work with the iPad and Android devices so the hardware options are endless

Information is your Intelligence

Centralised client knowledge in one place, making it easier for you to capitalise from all your business’information. This will include all your projects, client info, product updates etc, making it easy for your teams to operate independently and efficiently.

Web Managed, Windows File Server

The Ingenious CRM can be installed on any of your existing servers, or you can opt to deploy our Linux based, feature rich File Server, which also acts as an Active Directory Server for your windows computers.

Cost Effective

Ingenious CRM does not require expensive hardware and upgrades on your user PC's to operate.

Functionality Features:

Project Management system with assignment of tasks, Milestones and objectives.

Analytics features to give you the tools you need to make clear decisions based on company performance.

Customer Portal, to allow your frequent customers place orders quickly and interact with your support department.

Architectural Features:

• Web Based*, making it really easy to deploy*** and easy for your people to learn.
• Modular, complete and customisable.
• Centralised and Remotely Accessible**